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Onboarding process steps
Onboarding process steps
Updated over 6 months ago

Once you subscribe to one of our plans, fill out the onboarding form.

Based on the information you provide, within 24 hours (on business days), we'll assign an editor for you. Once matched, we’ll set up your account and share a welcome email with you.

This email will also include details about your new workspace, workflows, and processes on how to get started with your first video request.

Moving forward, you’ll have the option to book an onboarding call as well in case you require additional support or need to discuss anything with respect to your content.

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