If your footage exceeds the plan limits, there are a couple of options to manage this:
Upgrade to a Custom Plan: If the raw footage duration consistently exceeds what is allowed in your current plan, you should consider upgrading to a custom plan that better suits your needs. This ensures all your footage is accommodated without any issues.
Extended Turnaround Time for Occasional Overages: If the raw footage exceeds the limit on occasional projects, our team might take additional time to complete the project. We will always communicate with you about any extended turnaround times, ensuring you have full visibility.
If you have concerns about your file sizes or need assistance with a custom plan, feel free to contact our support team for guidance.